Terms of Sales

The B2B Gift Cards by Kotsovolos platform is exclusively intended for businesses and self-employed professionals.

Two payment methods are available for businesses and self-employed professionals:

• Bank Deposit
• On Credit

Registrations and purchases by private individuals are not permitted.

Please note that in order to activate the “on credit” invoice option in your account, you must first make the appropriate arrangements with the sales consultant who serves your company and provide the necessary documents that will be requested.

According to Greek legislation, and specifically paragraph 109 of article 7 of the Code of Tax Recording of Transactions (Law 4093/2012), when purchasing a Kotsovolos gift voucher, an unvalidated invoice is issued, as no actual delivery or sale of goods takes place. This unvalidated invoice is recorded as a non-operating expense. When a transaction is made using a specific gift card for payment, the sale takes place at that point, and the corresponding tax document is issued.

The distribution of the gift cards is digital and can be done in two ways.

At the Design Customization step, you can choose one of the following delivery options:

• Download the digital gift cards via an Excel/CSV file from the platform.
  This option is useful when the business wishes to distribute the gift cards to recipients who are not yet known at the time of purchase (for example, in a raffle or a corporate event).
  You will be able to download the gift cards once your order has been approved and payment has been confirmed.
• Send the digital gift cards directly to the recipients via email.
  This option is recommended when you already know the recipients’ email addresses.
  The automated delivery takes place once your order has been approved and payment has been confirmed.

The gift card can be redeemed on kotsovolos.gr, via the call center at 2102899999, and at all KOTSOVOLOS stores. It is non-personal and transferable. It can only be used for purchases equal to or greater than its value. Any remaining balance cannot be redeemed for cash or exchanged for other gift vouchers, nor can it be split across multiple purchases/orders. No interest is payable on the card. It cannot be used to pay off previous purchases (installments). The gift card is valid for one (1) year from the date of purchase. After this period, it is automatically canceled. It cannot be combined with the redemption of other gift cards, coupons, or vouchers. In case of loss or theft, the card will not be replaced.